WyethDigital
May 5th, 2007, 10:34 PM
Hey guys,
Just an observation that you may or may not have noticed, but a lot of your new users seem to be confused as to which forum they should post their technical questions about PCA in.
They all but ignore the stickies you have in some of the other forums, so maybe you should consider moving this forum to the top of the forum directory.
Personally, I don't care if you do or not, but since you generally monitor this one more extensively then the rest, it only makes sense from a customer service POV to put it where the customers are most likely to see it. To me it beats the alternative of leaving them to post away into the ether without knowing whether you guys are even going to see their calls for help or not.
Just my $.02 worth.
Eric
Just an observation that you may or may not have noticed, but a lot of your new users seem to be confused as to which forum they should post their technical questions about PCA in.
They all but ignore the stickies you have in some of the other forums, so maybe you should consider moving this forum to the top of the forum directory.
Personally, I don't care if you do or not, but since you generally monitor this one more extensively then the rest, it only makes sense from a customer service POV to put it where the customers are most likely to see it. To me it beats the alternative of leaving them to post away into the ether without knowing whether you guys are even going to see their calls for help or not.
Just my $.02 worth.
Eric