hugh_an
Sep 30th, 2006, 08:22 AM
Hello.
I created a new podcast in June and since then have created very substantial traffic. Over 400k downloads. (ftew.libsyn.com/rss).
However, I've now run into problems with Libsyn who host my podcast. One podcast episode (out of 24, so far) continuously throws up "404" errors when I link directly to it, and isn't available at all in iTunes. (It is an episode I re-uploaded 'cos I wanted to make a small change to it.)
Apparently there have been some server problems or something at the Libsyn end that have caused such problems recently, although I have been finding it impossible to get a definitive answer from them as to why it's happening. It is not a path- or file-naming problem at my end.
I have contacted Libsyn several times but to no avail. Frankly, I think they don't have the staff to handle all the mail they must be receiving and business they are doing.
My question is: how can I migrate seamlessly to another host in such a fashion that my subscribers - the vast majority of whom come to me via iTunes - are not aware I have migrated? Is this possible?
I would be extremely appreciative if anyone could help me with this.
Thanks,
Hugh
I created a new podcast in June and since then have created very substantial traffic. Over 400k downloads. (ftew.libsyn.com/rss).
However, I've now run into problems with Libsyn who host my podcast. One podcast episode (out of 24, so far) continuously throws up "404" errors when I link directly to it, and isn't available at all in iTunes. (It is an episode I re-uploaded 'cos I wanted to make a small change to it.)
Apparently there have been some server problems or something at the Libsyn end that have caused such problems recently, although I have been finding it impossible to get a definitive answer from them as to why it's happening. It is not a path- or file-naming problem at my end.
I have contacted Libsyn several times but to no avail. Frankly, I think they don't have the staff to handle all the mail they must be receiving and business they are doing.
My question is: how can I migrate seamlessly to another host in such a fashion that my subscribers - the vast majority of whom come to me via iTunes - are not aware I have migrated? Is this possible?
I would be extremely appreciative if anyone could help me with this.
Thanks,
Hugh